Employment support workers are based at both the Digbeth and Saltley sites and offer a full employment support service.

They work on a one-to-one basis with any service user who approaches them for assistance. If they are assessed as not being quite job ready, the employment support worker will devise an individual package of support that may include writing an up-to-date CV, interview skills, further training or work experience, voluntary work as a stepping stone towards being job ready and any other support assessed as being required.

When they are job ready, the employment support worker will help with job searching, completing an application form, interview skills and even accompanying someone to an interview.